What about pilling resistance?
We test for pilling resistance and choose materials and construction methods that minimize pilling and maintain appearance over time with proper care.
Archives: FAQs
Do you test for shrinkage?
Yes, we conduct pre-shrinking treatments and shrinkage testing to ensure dimensional stability after washing. This prevents fit issues after the first wash.
Can you provide material certifications?
Yes, we can provide material certifications including OEKO-TEX, organic certifications, recycled content verification, and other relevant quality certifications.
What about bamboo fiber materials?
Yes, we offer bamboo fiber options which are naturally antibacterial, moisture-wicking, and eco-friendly. These materials offer excellent performance characteristics.
Do you offer organic cotton options?
Yes, we can source certified organic cotton for customers prioritizing natural, sustainable materials. These options may have longer lead times and different pricing.
What’s included in setup costs?
Setup costs may include design digitization, screen preparation, pattern creation, and other one-time production preparation expenses detailed in your quote.
Can I get references from other customers?
With customer permission, we can provide references from similar organizations who have worked with us. We respect customer privacy and only share with consent.
Do you offer trial orders?
Yes, we welcome trial orders for new customers to experience our quality and service before committing to larger orders. Minimum quantities still apply.
What if I need to change quantities?
Quantity changes are possible before production starts. Increases are usually no problem; decreases may incur charges if materials are already purchased.
Can I add items to an existing order?
If the order hasn’t entered production, we can often add items. Once production starts, additions typically require a separate order with separate shipping.